Support

Talk to a person

Get help directly from the Affiliate Guardian team. Tell us what went wrong, and we'll help you find the next step.

Choose where to start

Product, account, data, or security problem

Email Affiliate Guardian support for sign-in trouble, connector or report problems, unexpected product behavior, data freshness, or a security concern.

Billing, invoices, or cancellation

Sign in and open Billing to view the current status. The account owner can open Stripe there to view invoices, change payment details, or cancel an existing subscription. If you cannot sign in or the billing status needs review, email support.

Export, account deletion, or privacy

Sign in and open Data settings to download your data or begin permanent account deletion. An active subscription must be canceled and confirmed first. Email support if you cannot access the account or need help with a privacy request.

What to include

Include the account email, the kind of help you need, affected source or page, approximate time and time zone, and what happened versus what you expected. Screenshots should be redacted. Do not send passwords, API keys, full card numbers, bank details, or raw credentials. Do not attach exports or reports containing customer, transaction, or payment data to the first message. Security reports should describe the impact and reproduction steps without accessing another customer's data.